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Guides

How to contact your MP or senator

Every Australian is represented by one member of the House of Representatives (for their electorate) and by the senators for their state or territory: 12 for each state and 2 for each territory. Members and senators help people with federal matters such as Centrelink, Medicare, the Australian Taxation Office, immigration and passports, and they want to hear your views on legislation.

1. Find your electorate

If you are not sure which electorate you live in, search your address with the Australian Electoral Commission. Then open your state or territory on AussieGov to find your member and senators.

2. Write a letter

Members of the House of Representatives can be written to at:

Name of member
PO Box 6022
House of Representatives
Parliament House
Canberra ACT 2600

Senators can be written to at:

Senator name
PO Box 6100
Senate
Parliament House
Canberra ACT 2600

Include your full name and home address. Offices give priority to people who live in the electorate or state, and they need your address to reply.

3. Call or visit the electorate office

Every member has an electorate office in their electorate, and senators have offices in their home state. For help with a federal service, the electorate office is usually the fastest route. Each profile on AussieGov lists the office address and phone numbers on file.

4. Send an email

Members’ addresses usually follow the form firstname.lastname.MP@aph.gov.au, and senators’ the form senator.lastname@aph.gov.au. Each member’s page on aph.gov.au also has a contact form. Mention your suburb and postcode so your message reaches the right office.

Tips for a useful message

  • Stick to one issue per message.
  • If it is about a bill, give its name.
  • If you need help with a government matter, have your reference number ready, but never email your Tax File Number.
  • Be polite and specific. Staff read every message, and clear requests get clear answers.
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